Social Media Terms of Use

Social Media Terms of Use – Australian Memoirs™

Last updated: 2 July 2025

These Social Media Terms of Use govern your participation in and interaction with Australian Memoirs™ social media channels, communities, and digital platforms, operated by New Quiet Empire Pty Ltd (ABN [Insert ABN]). By following, engaging with, or participating in our social media presence, you agree to be bound by these terms.

Platform Coverage and Community Guidelines

Covered Social Media Platforms: These terms apply to all Australian Memoirs™ official social media accounts, including but not limited to:

  • Facebook pages and groups
  • Instagram accounts and stories
  • Twitter/X accounts
  • LinkedIn company and personal pages
  • YouTube channels
  • TikTok accounts
  • Pinterest boards
  • Any future social media platforms where Australian Memoirs™ establishes an official presence

Community Standards: Australian Memoirs™ social media communities are dedicated to supporting family story preservation, memoir writing, and celebrating the importance of family history. We foster respectful, encouraging, and supportive interactions among community members.

User Conduct and Community Guidelines

Acceptable Use: We encourage community participation that includes:

Positive Engagement:

  • Sharing family history tips, memoir writing advice, and storytelling encouragement
  • Asking questions about memoir writing, family research, and story preservation
  • Offering constructive feedback and support to other community members
  • Sharing appropriate family photos, stories, and memoir excerpts (with proper privacy considerations)
  • Celebrating milestones in memoir writing and family history discovery

Educational Sharing:

  • Posting relevant articles, resources, and tools related to memoir writing and family history
  • Sharing book recommendations, writing tips, and preservation techniques
  • Contributing to discussions about genealogy, family research, and storytelling methods
  • Providing encouragement and motivation for memoir writing projects

Prohibited Conduct: The following behaviors are strictly prohibited on all Australian Memoirs™ social media platforms:

Harassment and Inappropriate Content:

  • Bullying, harassment, or intimidation of any community member
  • Discriminatory language or content based on race, gender, religion, age, disability, or sexual orientation
  • Posting of offensive, explicit, or inappropriate content unsuitable for family-oriented audiences
  • Personal attacks, name-calling, or aggressive behavior toward other users
  • Sharing of private or confidential information about individuals without consent

Commercial and Spam Activities:

  • Unauthorized advertising, promotion, or solicitation of products or services unrelated to memoir writing
  • Excessive self-promotion or repeated posting of identical content
  • Spam, automated posting, or bot-generated content
  • Pyramid schemes, multi-level marketing, or get-rich-quick promotions
  • Phishing attempts, scams, or fraudulent activities targeting community members

Legal and Copyright Violations:

  • Posting of copyrighted material without proper authorization or attribution
  • Sharing of confidential, proprietary, or legally protected information
  • Content that violates applicable laws, regulations, or platform terms of service
  • False or misleading information about Australian Memoirs™ services or policies
  • Impersonation of Australian Memoirs™ staff, affiliates, or other community members

User-Generated Content and Intellectual Property

Content Ownership and Rights: When you post content on Australian Memoirs™ social media platforms, you retain ownership of your original content while granting us certain usage rights.

License Grant to Australian Memoirs™: By posting content on our social media platforms, you grant Australian Memoirs™ a non-exclusive, royalty-free, worldwide license to:

  • Use, display, and share your content within our social media communities
  • Feature your content in marketing materials, newsletters, or promotional activities (with attribution)
  • Modify or adapt your content for different social media formats or platforms
  • Archive your content for community building and testimonial purposes

User Responsibilities:

  • Ensure you have the right to post any content you share, including photos, stories, or quotes
  • Obtain necessary permissions for posting content featuring other individuals
  • Provide accurate information and avoid misleading or false statements
  • Respect intellectual property rights of others in all posted content
  • Take responsibility for the consequences of your posted content

Content Moderation and Community Management

Moderation Policies: Australian Memoirs™ reserves the right to moderate all user-generated content to maintain community standards and ensure a positive environment for all members.

Content Review Process:

  • All comments, posts, and interactions are subject to review by our community management team
  • Content that violates these terms may be removed without prior notice
  • Repeat violations may result in temporary or permanent removal from our social media communities
  • We may report serious violations to relevant social media platforms or law enforcement authorities

Community Management Actions:

  • Warning notifications for first-time minor violations
  • Temporary restrictions on posting or commenting privileges
  • Permanent removal from community groups or blocking from accounts
  • Reporting to platform administrators for terms of service violations
  • Cooperation with law enforcement for illegal activities or threats

Privacy and Data Protection in Social Media

Information Collection: When you interact with Australian Memoirs™ on social media platforms, certain information may be collected or accessible:

Platform-Provided Data:

  • Public profile information as provided by the social media platform
  • Interaction data including likes, shares, comments, and mentions
  • Publicly posted content including text, images, and videos
  • Platform analytics data regarding engagement and reach

Privacy Considerations:

  • We do not collect private or personal information beyond what is publicly available on social media platforms
  • Direct messages and private communications are handled in accordance with our Privacy Policy
  • We respect platform privacy settings and do not attempt to access restricted content
  • Personal information shared in public posts should be limited to what you’re comfortable making publicly available

Cross-Platform Data Usage:

  • Social media engagement data may be used to improve our services and content
  • Public testimonials or success stories may be featured across multiple platforms with attribution
  • Analytics data helps us understand community preferences and improve our social media presence
  • We comply with all applicable privacy laws including the Privacy Act 1988 (Cth) and GDPR where relevant

Commercial Disclosures and Transparency

Affiliate and Partnership Disclosures: Australian Memoirs™ maintains transparency about commercial relationships and promotional content on social media.

Sponsored Content Identification:

  • All sponsored posts, paid partnerships, and promotional content are clearly labeled
  • Affiliate links are disclosed using appropriate hashtags and disclaimers (#ad, #sponsored, #affiliate)
  • Product recommendations include honest opinions and experiences
  • Paid partnerships are disclosed in accordance with platform requirements and Australian Consumer Law

User-Generated Promotional Content:

  • User testimonials and success stories may be featured as promotional content
  • Permission is obtained before featuring user content in promotional materials
  • Attribution is provided for all featured user-generated content
  • Users retain the right to request removal of their content from promotional use

Contests, Giveaways, and Promotional Activities

Social Media Contest Rules: All contests, giveaways, and promotional activities conducted on Australian Memoirs™ social media platforms are subject to specific terms and conditions.

General Contest Requirements:

  • Entry methods, eligibility criteria, and prize descriptions are clearly stated for each promotion
  • Contest duration, winner selection process, and notification procedures are transparent
  • Compliance with platform-specific promotion guidelines and terms of service
  • Geographic restrictions clearly communicated for location-specific prizes or offerings

Participant Responsibilities:

  • Accurate information required for all contest entries and communications
  • Compliance with contest rules and platform terms of service
  • Responsibility for prize tax implications and customs duties for international winners
  • Participation constitutes agreement to potential use of entry content for promotional purposes

Prize Fulfillment:

  • Winner verification and identity confirmation required before prize distribution
  • Reasonable timeframe provided for prize claim and contact response
  • Alternative prize selection or re-drawing in case of winner non-response or ineligibility
  • Shipping and handling arrangements clearly communicated for physical prizes

Platform-Specific Terms and Compliance

Third-Party Platform Integration: Australian Memoirs™ social media presence operates within the terms and conditions of each respective platform.

Platform Compliance:

  • Full compliance with Facebook, Instagram, Twitter, LinkedIn, YouTube, TikTok, and Pinterest terms of service
  • Adherence to platform-specific community guidelines and content policies
  • Cooperation with platform moderation and enforcement actions
  • Regular review of platform policy changes and adaptation of practices accordingly

Account Verification and Authentication:

  • Official Australian Memoirs™ accounts are verified where platform verification is available
  • Impersonation of official accounts is prohibited and will be reported to platform administrators
  • Users should verify official account status through verified badges or direct website links
  • Suspicious or unauthorized accounts claiming Australian Memoirs™ affiliation should be reported

Limitation of Liability and Disclaimers

Social Media Platform Limitations: Australian Memoirs™ acknowledges the limitations and dependencies associated with third-party social media platforms.

Platform Availability:

  • No guarantee of continuous availability of social media platforms or accounts
  • Platform outages, technical issues, or policy changes may affect our social media presence
  • Alternative communication methods available through our website and direct contact options
  • Regular backup and documentation of important community interactions and content

Content and Interaction Disclaimers:

  • Social media content is for informational and community building purposes only
  • No professional advice provided through social media interactions
  • Individual results and experiences may vary from those shared in community testimonials
  • Users responsible for verifying information and seeking appropriate professional guidance

Third-Party Links and Recommendations:

  • External links shared on social media are provided for informational purposes only
  • No endorsement implied for all third-party content, products, or services linked
  • Users responsible for evaluating external content and making informed decisions
  • Australian Memoirs™ not liable for third-party content, products, or services accessed through social media links

Enforcement and Dispute Resolution

Terms Enforcement: Australian Memoirs™ reserves the right to enforce these Social Media Terms of Use through various mechanisms.

Violation Response Process:

  • Investigation of reported violations or problematic behavior
  • Graduated response system from warnings to permanent community removal
  • Documentation of violations and enforcement actions for record-keeping
  • Cooperation with platform administrators and law enforcement when necessary

Appeal and Dispute Process:

  • Opportunity for users to appeal moderation decisions or enforcement actions
  • Fair review process for disputed content removal or community restrictions
  • Clear communication about reasons for enforcement actions when feasible
  • Final decisions rest with Australian Memoirs™ community management team

Legal Compliance and Jurisdiction

Governing Law: These Social Media Terms of Use are governed by Australian law and the laws of Queensland, Australia.

Regulatory Compliance:

  • Compliance with Australian Consumer Law regarding advertising and promotional content
  • Adherence to Privacy Act 1988 (Cth) for data collection and usage
  • International compliance with GDPR, FTC guidelines, and other applicable regulations
  • Platform-specific compliance with terms of service and community guidelines

Contact Information and Support

Social Media Inquiries:

General Social Media Questions: Email: social@australianmemoirs.com.au Subject Line: “Social Media Inquiry – [Platform Name]”

Community Guidelines and Moderation: Email: community@australianmemoirs.com.au For questions about content moderation, community guidelines, or enforcement actions

Contest and Promotional Inquiries: Email: promotions@australianmemoirs.com.au For contest questions, winner notifications, and promotional campaign inquiries

Partnership and Collaboration: Email: partnerships@australianmemoirs.com.au For influencer partnerships, collaboration opportunities, and sponsored content

Company Information: New Quiet Empire Pty Ltd ABN: [Insert ABN] Postal Address: PO Box 387, Morayfield, QLD 4506, Australia

Response Commitments:

  • General Inquiries: Response within 2 business days
  • Community Issues: Response within 1 business day
  • Contest Winners: Notification within 48 hours of contest conclusion
  • Partnership Inquiries: Response within 3 business days

Policy Updates and Communication

Terms Maintenance: These Social Media Terms of Use are regularly reviewed and updated to reflect changes in social media practices, platform policies, and regulatory requirements.

Update Process:

  • Annual comprehensive review of all social media terms and community guidelines
  • Immediate updates for significant platform policy changes or legal requirements
  • Community notification of major terms changes through social media announcements
  • Website posting of updated terms with effective dates and change summaries

Community Communication:

  • Regular updates about community guidelines and best practices
  • Transparent communication about enforcement actions and policy changes
  • Educational content about social media privacy, security, and digital citizenship
  • Feedback opportunities for community members to suggest improvements or report concerns

This Social Media Terms of Use policy reflects Australian Memoirs™’ commitment to fostering positive, supportive, and legally compliant social media communities that celebrate family stories, memoir writing, and the preservation of precious family memories.

Effective Date: 2 July 2025 Next Scheduled Review: January 2026 Policy Version: 1.0

Scroll to Top