Terms of Service

Terms of Service Summary – Australian Memoirs™

Welcome to Australian Memoirs™! Here’s a quick overview of our service terms. For complete details, please download our full Terms of Service document from our Legal Information & Policies page.

Our Services

Dashboard Subscriptions:

  • Monthly: $59 AUD per month – cancel anytime
  • Annual: $599 AUD per year – significant savings with 14-day satisfaction guarantee

Professional Services:

  • Discovery Session: $49 AUD (fully refunded if you choose our memoir writing service)
  • DIY Memoir Editing: $79 AUD for professional review of your self-written memoir
  • Professional Memoir Writing: Multiple tiers available with 50% deposit (detailed in our service brochures)

Your Rights

What You Own:

  • You keep full ownership of your memoir content, stories, and personal materials
  • Export your work anytime in multiple formats
  • Use your memoir however you choose – publish, print, or share with family

What We Provide:

  • Secure cloud storage for your memoir and photos
  • AI writing assistance and professional templates
  • Privacy protection – your content stays private
  • Customer support during business hours

Payment & Cancellation

Easy Management:

  • All payments processed securely through Stripe
  • Cancel subscriptions anytime through your dashboard
  • Refunds available according to our Refund Policy
  • Professional services backed by satisfaction standards

Privacy & Security

Your Data Protection:

  • Industry-standard encryption protects your content
  • We never sell your personal information
  • AI assistance provided with privacy safeguards
  • Full details in our Privacy Policy

Important Guidelines

Using Our Platform:

  • Services intended for users 18 years and older
  • Create content that’s legal and respectful
  • Don’t share login credentials or use services for illegal purposes
  • Respect intellectual property rights of others

Platform Development:

  • Currently in Phase One with exciting features being added regularly
  • Future enhancements will include publishing services (formatting, eBook creation, printing)
  • Subscribers get early access to new features as they’re released

Support & Questions

Get Help:

  • General Support: enquiries@australianmemoirs.com.au
  • Technical Issues: technical-support@australianmemoirs.com.au
  • Professional Services: professional-services@australianmemoirs.com.au
  • Business Hours: Monday-Friday, 9:00 AM – 5:00 PM AEST

Legal Protection

Fair Terms:

  • Services provided under Australian Consumer Law protections
  • Reasonable limitations on our liability while preserving your rights
  • Disputes resolved fairly through Australian legal processes
  • All terms governed by Queensland, Australia law

Agreement

By creating an account or using our services, you agree to these terms and our complete Terms of Service. We’re committed to transparency – all our legal documents are available for download on our Legal Information & Policies page.

Questions about these terms? Contact us at legal@australianmemoirs.com.au

📥 Complete Legal Documents Available:

For full details, download our comprehensive legal documents:

Last updated: 2 July 2025 | Business: New Quiet Empire Pty Ltd | Contact: PO Box 387, Morayfield, QLD 4506

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